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privacy policy

The Missing Link - Resource Coordinators (TMLRC) are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

TMLRC collects personal information that is necessary for us to provide our services to you. The types of personal information we may collect include:

  • Name, address, and contact details (phone number, email address).

  • Company name and position.

  • Details of your inquiries or interactions with us.

  • Information required to provide our services, including stakeholder engagement, environmental consulting, and regulatory compliance support.

We collect personal information directly from you when you interact with us through our website, email, phone, or other communications.

2. Use of Personal Information

TMLRC uses your personal information for the following purposes:

  • To provide you with our services, including consulting, assessments, and stakeholder engagement.

  • To communicate with you and respond to your inquiries.

  • To manage our relationship with you and improve our services.

  • To comply with our legal and regulatory obligations.

 

3. Disclosure of Personal Information

TMLRC may disclose your personal information to third parties in the following circumstances:

  • To service providers and partners who assist us in delivering our services.

  • To government agencies or regulators where required by law.

  • To third parties in connection with a merger, acquisition, or sale of all or part of our business.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

 

4. Security of Personal Information

TMLRC takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use secure systems and procedures to safeguard your information, including data encryption and access controls.

 

5. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date. To make a request, please contact us using the details provided below.

 

6. Website Analytics and Cookies

Our website may use cookies and similar technologies to collect information about your visit, including your IP address, browser type, and pages visited. This data helps us understand how visitors interact with our site and improve our online services. You can disable cookies through your browser settings, but this may affect your ability to use some features of our website.

 

7. Third-Party Links

Our website may contain links to third-party websites. TMLRC is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

8. Changes to this Privacy Policy

TMLRC reserves the right to update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we manage your personal information.

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

The Missing Link - Resource Coordinators
PO Box 232 Townsville, QLD, 4810
Phone: 1800 861 910
Email: info@tmlrc.com.au

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